The aim of this work package, led by the University of Groningen, Netherlands, is to provide insight into barriers and facilitators for patients and healthcare professionals (HCPs) to use a mobile application for reporting ADRs and accessing safety information. Studies undertaken will comprise qualitative research into motivations for reporting through an app, using focus groups from different patient (e.g. adolescents, orphan disease populations and elderly) and HCP populations. In addition electronic surveys will be conducted to quantify the impact that each of the motivators identified above has on reporters.

Alongside these activities the project will perform a number of conjoint-analysis studies, which will take place in a laboratory setting and evaluate the usability of prototypes developed in WP3a. Different versions of the app will be tested, taking into consideration different levels of health literacy and usability for visually impaired patients. Finally, a short survey will be developed to evaluate user experience from real-life use of the app.This, as with the other WP3b activities, will be reported back to WP3a to enable continuous improvement of the product.

Partners involved

  • University Medical Centre Groningen
  • University College London
  • Amgen
  • Novartis Pharma